LOADING…

PLAYER SUPPORT

L-RUNE

PLAYER SUPPORT

PLAYER
SUPPORT

Helping Players Level up Since 1995

PLAYER SUPPORT ON A TRULY GLOBAL SCALE

We’ve been designing and delivering outstanding support for some of biggest names in the gaming industry for over 25 years

Support From Anywhere

Our global reach and cloud-based infrastructure means we can deliver support services from any of our 35 studio locations, or through our Work From Anywhere model. We provide our clients with support services to cater for any requirement.

In Any Language

Our extensive network and years of experience in localization means we can have unique access to a broad range of native speakers in most of the commonly required languages. We can quickly source any language our clients may need.

Through Any Channel

The application of technology is key in delivering efficient, scalable services. Our specialist team has experience working with a range of partners in designing, developing and integrating technical solutions to meet our clients’ needs.

WE CAN BE WHEREVER YOUR PLAYERS ARE

Through our combination of studio locations in the US, Asia and Europe and our remote agents, we can offer local support across all time zones

1. PTW San Francisco
2. SIDE LA
3. PTW Montreal
4. PTW Glasgow
5.

PTW London

SIDE London

6. PTW Bucharest
7. PTW Bangalore
8. PTW Hyderabad
9. PTW Singapore
10. PTW Kuala Lumpur
11.

PTW Shanghai

SIDE Shanghai

12. PTW Taipei
13.

PTW Naju

PTW Seoul

14. Our Studios in Japan

WE SPEAK YOUR LANGUAGE…AND THOSE OF YOUR PLAYERS

We are currently supporting players in 42 languages and pride ourselves on being able to source any language you need. Our unique machine translation service helps give clients flexible coverage when they need it most.

OUR CHANNEL PARTNERS

We don’t believe in replacing people with machines, but we do believe that technology helps make people more efficient. That’s why we’ve partnered with some of the best platform providers, along side developing some of our own technology.

HELPFUL LINKS

Let PTW engage and grow your player base