Helping Players Level up Since 1995
PLAYER SUPPORT ON A TRULY GLOBAL SCALE
We’ve been designing and delivering outstanding support for some of the biggest names in the gaming industry for over 25 years
Support From Anywhere
Our global reach and cloud-based infrastructure means we can deliver support services from any of our 35 studio locations, or through our Work From Anywhere model. We provide our clients with support services to cater for any requirement.
In Any Language
Our extensive network and years of experience in localization means we can have unique access to a broad range of native speakers in most of the commonly required languages. We can quickly source any language our clients may need.
Through Any Channel
The application of technology is key in delivering efficient, scalable services. Our specialist team has experience working with a range of partners in designing, developing and integrating technical solutions to meet our clients’ needs.
WE LOOK AFTER YOUR PLAYER COMMUNITY
We believe community management forms the bridge between you and your players. We can be an extension of your team; help develop, moderate, and support your player communities in any language. From Twitter to Discord, our passionate team can engage, build loyalty, and manage growth on any platform.
WE CAN BE WHEREVER YOUR PLAYERS ARE
Through our combination of studio locations in the US, Asia and Europe and our remote agents, we can offer local support across all time zones
WE SPEAK YOUR LANGUAGE…AND THOSE OF YOUR PLAYERS
We are currently supporting players in 42 languages and pride ourselves on being able to source any language you need. Our unique machine translation service helps give clients flexible coverage when they need it most.
OUR CHANNEL PARTNERS
We don’t believe in replacing people with machines, but we do believe that technology helps make people more efficient. That’s why we’ve partnered with some of the best platform providers, along side developing some of our own technology.