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A client with a rapidly growing global business asked PTW to create a comprehensive, automated system to integrate their separate processes, activities, workflows, and procedures.
These had been set up at various times. Some had been introduced as the business expanded, others were more organic. As a result, there was a lack of cohesion. For example, the existing tracking system was missing many features including employee management, leave tracking, learning management, and global ticketing.
Our client required an integrated system to achieve business process automation, and to manage important tasks across the organization. This would boost productivity, and also dramatically reduce operating and overhead costs. Creating the integrated system would improve the company’s internal processes, and enhance the overall performance of the business.
The PTW Approach
To store business critical data for finance, human resource operations, learning management, administration, business compliance, information technology and all other core services, we built the Enterprise Resource Planning (ERP) system to integrate the core functionalities into a single system.
The integrated solution combines all business processes into one system. It is easily accessible by the organization’s users across the globe, on various platforms.
Global access to an integrated system, with variation in the networks and operating systems, and across all devices, always poses a security threat. To overcome the security threats in the system, we conducted cross-platform security testing using a risk-based approach, and by prioritizing security assessments based on the top vulnerabilities.
To achieve process efficiencies, a team of experts across different areas of the business decided on the methodology and approach to implement the ERP system. The team created an integrated data model to standardize the employee process across the organization, and streamline the internal processes.
Technology and tools
The technology and tools we used to build the ERP system included:
Programming Language : C# (.Net platform)
Web Server : Internet Information Services 7.5 (IIS)
Database Server : Microsoft SQL (MSSQL) server
Test Management Tool : Testlink
Defect Management Tool : JIRA
Performance Testing Tools : J-Meter, Appium Studio
Security Testing Tools : IBM AppScan, Burp Suite, Wireshark, NMap, Sqlmap, Tamper Data, Netcat
The resulting solution provided a vast number of benefits, and resolved the client’s issues with their current system: